Speech, Vision & Language AI

Speech, Vision & Language AI

AI that hears, reads and sees, in your languages, on your data

Mixed-language call

Intent understood · routed in real time

Contract · 42 pages

Clauses classified · 120 terms extracted

Drone footage · city operations

Waste detected · scored · supervisor alerted

What we build

Problems we solve

A contract segmented into typed clauses, with extracted terms marked favourable or unfavourable
Legal & procurement

Contract AI for Legal Teams

Your obligations sit in thousands of contracts nobody can search. We build NLP engines that split each contract into clauses, classify every clause type, extract up to 120 legal and business terms, and rank the least favourable terms by contract type. Counselytics, built on our engine, was acquired by Conga.

AI sovereignty: privileged contracts, the models and every output stay on your own infrastructure.

A caller switching between English and Urdu, understood as one request and routed to customer support
Customer service

Voice Agents in Local Languages

Callers who speak Urdu, or switch to English mid-sentence, get stuck in phone menus built for one language. We build voice agents on speech and language models fine-tuned for local languages and code-switching. They work out what the caller needs and resolve it inside the systems you already run.

A live sentiment line rising from calm to joyful across one session, built from speech, text and tone
Consumer brands & CX

Sentiment Analytics for Brands

Surveys arrive weeks late, and star ratings flatten everything. We score sentiment live from what people say, what they write and the tone they use, so you can act while the conversation is still happening. For Arla Foods, live scoring engaged 1,300+ consumers across four locations.

Smart SafAI's deployed supervisors map of Lahore and its manual review screen for detected waste
Public sector & field operations

Vision AI for Cities and Field Ops

Inspectors can't be everywhere, so problems are found late and fixed later. We build computer vision that turns everyday smartphone and drone footage into scored, geotagged issues routed to the right team. Smart SafAI does this for the Lahore Waste Management Company, alerting supervisors on WhatsApp when high-priority waste is spotted.

Capabilities

Hear. Read. See. Build.

The engineering under every engagement, from foundation models to production code that keeps working.

  • Hear

    Speech and voice

    • Multilingual speech recognition
    • Code-switching, with languages mixed mid-sentence
    • Speaker identification and live subtitles
    • Text-to-speech synthesis
  • Read

    Documents and language

    • Clause segmentation and clause-type classification
    • Term extraction, including your own terms
    • Intent detection that routes requests
    • Summarization of documents, calls and meetings
  • See

    Images, video and document scans

    • Detection in drone and smartphone footage
    • Geotagging, hotspot maps and alerts
    • Route mapping for field teams
    • Scanned documents to structured data, including FHIR
  • Build

    Models and engineering

    • Custom models and fine-tuned foundation models
    • Native deployment, on-premise or in your cloud
    • Durable LLM integrations: pinned versions, retries, fallbacks
    • Monitoring, evaluation and retraining in production

How we work

From first use case to production

  1. 01

    Find the use case

    We pick the use case with the clearest return and agree how to measure it.

    You get a scored shortlist and success metrics.

  2. 02

    Prototype on your data

    We start from proven foundation models and test them on your own recordings, documents or footage.

    You get a working prototype.

  3. 03

    Fine-tune or build custom

    We fine-tune for your languages and domain, or develop a custom model where that's the better fit, and benchmark against the baseline.

    You get a benchmark report.

  4. 04

    Deploy natively and monitor

    On-premise or in your cloud, with durable integrations that survive model updates and provider outages.

    You get a monitored production system.

Sovereign AI

Your data stays with you

Your audio, documents and footage, and the models trained on them, stay under your control. We build for that from the first sprint.

  • Native deployment

    Pipelines and models run natively on your own infrastructure, on-premise or in your cloud, with no external API calls required.

  • Redaction and audit trails

    Sensitive data is redacted before storage, behind role-based access and a full audit log.

  • Human in the loop

    Uncertain output goes to a reviewer, never silently changed.

  • ISO 27001 certified

    Delivered by a certified team, with documented process at every step.

FAQ

Questions we're asked most

Do you support Urdu and other local languages?

Yes. We build multilingual speech and language systems, including for callers and meetings that switch between Urdu and English mid-sentence. For a new language, we check the available data before committing to accuracy targets.

Can it run without sending data to public AI services?

Yes. We deploy natively on your own infrastructure, on-premise or in your cloud, with redaction, access control and audit trails, so your audio, documents and footage stay inside your boundary.

Do you fine-tune existing models or build custom ones?

Both. We usually start from a proven foundation model and fine-tune it on your data. Where your domain or language needs it, we develop a custom model and deploy it natively in your environment, benchmarking every option against the baseline.

What happens when an AI provider changes a model or goes down?

Our LLM integrations are built to last: model versions are pinned, calls retry and fall back when a provider fails, outputs are validated before use, and regression tests run before any model or prompt change ships.

Will it work with our existing systems?

That's how we build it. Our systems plug into the tools your teams already use, from Zoom, MS Teams and Slack to alerts on WhatsApp.

Recordings, contracts or footage piling up? Let's put them to work.

Talk to us about your first use case innovate@virtual-force.com