Medicheck

Connecting Patients to Right Doctors, Right Away 

Medicheck has been touted as a ‘success’ by its founders like the idea of low-wait times and telemedicine has caught up the attention of many in Sweden. In addition, the software provided by VF has managed to bring hundreds of patients in the initial months, adding to the revenue of Medicheck.

Medicheck decided to step in as an alternative to the long wait times. They required software that could handle the basic needs of brick-and-mortar setups. All the basic facilities required for checking a patient including appointment scheduling, telemedicine, multilingual support and of course, quick response time were needed. In addition to this, the platform was also envisaged as a ‘second opinion’ platform for both patients and doctors. 

The solution to the problem was simple; if a doctor is free and reachable within a few hours drive, patients should be diverted to the available doctor instead of being forced into a queue. Our engagement managers at VF analyzed the multi-pronged requirements and devised a solution to address all of our client’s needs. A consensus was reached after we pitched a final product design. 

• Appointment Scheduling
  Booking an appointment with the doctor is easy. Just select a time, describe your symptoms, and list your insurance if necessary. Simple.
• Second Opinion Platform
  Serving as a second opinion tool for both doctors and the patients, Medicheck allows more options with the same level of expert doctors. This means patients can get more than one diagnosis and gauge their options for further courses of action. 
• Telemedicine for Remote Areas
  For people in far-flung areas, Medicheck is ideal. No need to travel the distance as all work, from diagnosis to prescriptions will be handled by the software. 

• Quick Response Time
  Virtual Force’s proposed software allowed for cutting down response time from 2 hours to up to 50 mins. This process was also expedited by setting protocols for outbound operators. 
• Multilingual Support
  Due to varying demographics in Sweden, Virtual Force designed the application to have support for dozens of languages including Swedish, Arabic, German, Hebrew, Mandarin Chinese, Russian, and more.